This Cookie Policy explains how Lucky Star uses cookies and similar tracking technologies on the platform. By continuing to browse the website, you accept the use of cookies as described in this document. Moreover, you can manage your cookie preferences at any time through your browser settings.
What Are Cookies
Cookies are small text files that your device stores when you visit a website for the first time. They contain information that allows the website to recognise your browser during subsequent visits. Additionally, cookies remember certain preferences and actions that you performed during previous sessions on the platform.
There are two main types of cookies based on their duration and behaviour. Session cookies are deleted automatically when you close your browser at the end of your visit. On the other hand, persistent cookies remain on your device for a predetermined period until they expire or you delete them manually. Both types serve specific functions that support the correct operation of the platform.
Strictly Necessary Cookies
These cookies are essential for the basic operation of the platform and cannot be disabled without affecting core functionality. The system sets them in response to actions such as logging in, configuring preferences or completing registration forms. Without strictly necessary cookies, account authentication, secure navigation and transaction processing do not function correctly.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your active session during browsing | Session |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| auth_token | Authenticates your identity after login | Up to 30 days |
| cookie_consent | Stores your cookie consent preferences | 12 months |
Strictly necessary cookies do not collect information about your browsing behaviour for marketing purposes. They exist solely to enable the platform to function as intended. Therefore, these cookies are always active regardless of your consent preferences for other cookie categories.
Functional Cookies
Functional cookies enable the platform to remember your choices and personalise your experience across sessions. In particular, they store your preferred language, selected currency and display settings for the interface. If you disable these cookies, the platform will not remember your preferences between sessions and will use default settings instead.
| Cookie | Purpose | Duration |
|---|---|---|
| language | Stores your preferred interface language | 12 months |
| currency | Remembers your selected currency for transactions | 12 months |
| display_prefs | Saves your display and interface configuration | 6 months |
| recent_games | Tracks recently visited games for quick access | 30 days |
Functional cookies enhance your experience by reducing the need to reconfigure settings each time you visit the platform. Moreover, they enable features such as the recently played games section and personalised navigation shortcuts. Disabling functional cookies does not prevent you from using the platform but reduces the level of personalisation available.
Analytics and Performance Cookies
These cookies allow the platform to count visits and measure performance across different sections and features. Additionally, they identify the most popular pages and common navigation patterns that visitors follow on the website. All information collected through analytics cookies is aggregated anonymously. If you do not permit these cookies, the platform cannot monitor site performance effectively.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users with a random identifier | 24 months |
| _gid | Tracks session-level activity per user | 24 hours |
| _gat | Limits the rate of requests to the analytics service | 1 minute |
| performance_id | Monitors platform loading times and responsiveness | 12 months |
Analytics data helps the development team identify areas for improvement and optimise the platform experience. Furthermore, performance cookies detect technical issues such as slow page loading times that may affect your browsing experience. This data is never used to identify individual users or linked to your personal account information.
Marketing and Advertising Cookies
Advertising partners may set these cookies through the platform website to support promotional campaigns. They serve to build a profile of your interests and display relevant advertisements on other websites you visit. However, marketing cookies do not store personally identifiable information directly. Instead, they rely on the unique identification of your browser and device combination.
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Tracks conversions from social media platforms | 3 months |
| ads_session | Attributes campaigns and traffic sources accurately | 30 days |
| remarketing_id | Delivers relevant advertisements on third-party platforms | 12 months |
You can opt out of marketing cookies without affecting your ability to use the platform for gaming and account management. Moreover, declining marketing cookies means that any advertisements you see from the platform on other websites will be generic rather than personalised to your interests.
Similar Tracking Technologies
In addition to cookies, the platform may use tracking pixels, web beacons and browser local storage for specific purposes. Tracking pixels are invisible images embedded in pages that record when a user accesses particular content on the website. On the other hand, local storage allows the browser to retain larger amounts of data compared to standard cookies.
These technologies serve the same purposes as the cookies described in the preceding sections of this policy. Therefore, they are subject to the same categories of consent as their cookie equivalents. Your browser cookie settings also control the majority of these additional tracking tools automatically.
How to Manage Cookies
You can control and delete cookies from your browser settings at any time without needing to contact the platform. Each browser provides different mechanisms for managing cookie preferences and stored data. The following table describes where to find cookie settings in the most commonly used browsers.
| Browser | Settings Location |
|---|---|
| Google Chrome | Settings then Privacy and Security then Cookies |
| Mozilla Firefox | Options then Privacy and Security then Cookies |
| Safari | Preferences then Privacy then Website Data |
| Microsoft Edge | Settings then Cookies and Site Permissions |
Most browsers also allow you to configure settings that accept or reject cookies from specific websites selectively. Moreover, you can set your browser to notify you each time a website attempts to place a new cookie on your device. This gives you complete control over which cookies you accept during each browsing session.
Impact of Disabling Cookies
If you disable all cookies through your browser settings, certain platform features may become unavailable or function incorrectly. In particular, without strictly necessary cookies you will not be able to log in to your account or process financial transactions. Additionally, disabling functional cookies means the platform will not remember your language or currency preferences between visits.
However, disabling analytics and marketing cookies does not affect the core functionality of the platform. You can still navigate the website, play games and manage your account without any restrictions. The only difference is that advertising content may be less relevant to your personal interests and browsing habits.
Third-Party Cookies
Certain services integrated into the platform may set their own cookies independently of Lucky Star. These include analytics providers, advertising networks, payment processors and game studio software. Lucky Star does not control the content or duration of third-party cookies set through these integrated services. Therefore, we recommend consulting the privacy policies of each third-party service for detailed information about their cookie practices.
Game providers set technical cookies that are necessary for the proper functioning of their individual titles on the platform. Moreover, payment processors use cookies to facilitate secure transaction processing and fraud prevention. These third-party cookies are governed by the privacy policies of their respective providers rather than this Cookie Policy.
Data Transfers Through Cookies
Information collected through cookies may be transferred to servers located in countries other than your country of residence. Lucky Star implements technical and contractual safeguards to protect this data during all international transfers. As a result, these transfers comply with applicable data protection regulations and maintain equivalent security standards.
The Privacy Policy contains detailed information about international data transfers and the specific safeguards the platform implements. Moreover, analytics providers and advertising networks may transfer cookie data to their own servers in various jurisdictions worldwide. These third-party transfers are governed by the data processing agreements between Lucky Star and each service provider.
Updates to This Policy
Lucky Star may update this Cookie Policy periodically to reflect changes in technology, regulations or platform functionality. Changes are published on this page with an updated revision date for your reference. Continued use of the platform after an update constitutes your acceptance of the revised cookie practices. Therefore, we recommend reviewing this page regularly to stay informed about how cookies are used.
Contact
If you have questions about the use of cookies on this platform, contact the customer support team through live chat or email at [email protected]. The team responds to privacy and cookie-related enquiries within twenty-four hours of receipt. Additionally, the account help section provides further information about managing your data preferences across all platform services.